SUPPORT PORTAL
Tell us what needs attention.
Use this portal for a new support inquiry. Existing managed-service customers should follow the incident channel and escalation matrix defined in their SOW.
SUPPORT INTAKE
Open a request
For urgent contracted incidents, use the contact path specified in your SOW. General support email: support@graceits.com.
Do not upload: passwords, private keys, access tokens, database dumps, regulated personal data, or production secrets.